Shipping policy
Shipping Policy – Kaletin Farms LLC
At Kaletin Farms LLC, we strive to provide a smooth and reliable shopping experience. Please review our Shipping Policy below to understand how we process and ship orders.
Processing Time
• All orders are processed within 1–3 business days after purchase.
• Orders are not processed on weekends or holidays.
• During peak seasons or high-volume periods, processing times may be longer.
Shipping Time
• Once your order is processed, it is shipped and typically arrives within 1–10 business days, depending on your location and the shipping method selected at checkout.
• Shipping times may vary due to factors outside our control, including carrier delays, weather conditions, customs processing, or seasonal order volume.
Shipping Costs
• Shipping costs are calculated at checkout based on order weight, shipping method, and destination.
• Any applicable taxes, duties, or customs fees are the responsibility of the customer.
Shipping Confirmation and Tracking
• After your order ships, you will receive a shipping confirmation email containing your tracking number.
• You may track your shipment using the provided tracking link or directly on the carrier’s website.
Shipping Restrictions
• We ship to most locations within the United States.
• We do not ship to P.O. Boxes, APO/FPO addresses, or restricted locations.
• If your address falls outside our shipping area, we apologize for the inconvenience.
Lost, Damaged, or Stolen Packages
Kaletin Farms LLC is not responsible for packages that are lost, stolen, or damaged after they have been shipped. Once a package is in the carrier’s possession, responsibility transfers to the carrier.
If your package is lost or damaged in transit, please contact us at support@kaletinfarms.com, and we will assist you in filing a claim with the carrier.
Delayed Deliveries
If you experience a delay in receiving your order, please contact us at support@kaletinfarms.com. While we cannot control carrier delays, we will make every reasonable effort to assist in locating your shipment.
Changes to This Shipping Policy
Kaletin Farms LLC reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.
For additional questions or concerns regarding shipping, please contact us at:
support@kaletinfarms.com