Privacy policy
Last updated: December 17, 2025
This Privacy Policy describes how Kaletin Farms LLC (“Kaletin Farms,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, use our services, or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. Please read it carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons. When changes are made, we will update the “Last updated” date and post the revised version on our website.
Your continued use of the Services after we post updates constitutes acceptance of the revised Privacy Policy.
How We Collect and Use Your Personal Information
To operate our business, process orders, communicate with you, and improve our Services, we collect personal information in the ways described below. The personal information we collect depends on how you interact with us.
We use personal information to:
• Communicate with you
• Process orders and payments
• Provide customer support
• Improve and optimize our website
• Prevent fraud
• Comply with legal obligations
• Personalize your shopping and browsing experience
What Personal Information We Collect
Information We Collect Directly From You
This may include:
• Contact details such as name, address, phone number, and email
• Order information including billing and shipping details, order history, and payment confirmation
• Account information such as username and password (if applicable)
• Customer support communications, including emails and messages
Some Services require certain personal information. If you choose not to provide required information, we may be unable to provide specific features or fulfill requests.
Information We Collect About Your Usage
We automatically collect certain information when you use our Services (“Usage Data”) through cookies, pixels, and similar technologies. This may include:
• Device information
• Browser type
• IP address
• Pages viewed and links clicked
• Time spent on the site
• Network and login activity
This information helps us improve functionality, run analytics, understand user behavior, and prevent fraud.
Cookies
We use cookies to operate and improve our website, remember preferences, run analytics, and personalize content and advertising.
You can learn more about cookies used by Shopify here:
https://www.shopify.com/legal/cookies
Most browsers accept cookies by default, but you can adjust your browser settings to block or remove them. Disabling cookies may impact site functionality.
Global Privacy Control (GPC)
Our website recognizes the Global Privacy Control (GPC) signal, which allows users to opt out of certain sharing or targeted advertising practices. When GPC is enabled, we treat it as a valid opt-out request for the device and browser used to access our site.
Learn more at: https://globalprivacycontrol.org/
Apart from GPC, we do not currently recognize other “Do Not Track” signals.
Information We Obtain From Third Parties
We may receive personal information from:
• Shopify, our e-commerce platform provider
• Payment processors
• Advertising and marketing partners
• Analytics providers
• Shipping carriers
• Customer support platforms
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use personal information to process payments, fulfill orders, send order updates, manage returns and exchanges, maintain accounts, improve the shopping experience, and comply with legal obligations. Shopify may process your information under its own privacy policies.
Marketing and Advertising
We may use personal information to send promotional communications, tailor advertising, and analyze campaign performance. You may opt out of marketing communications at any time.
For EEA residents, processing for direct marketing is based on legitimate interests under GDPR Article 6(1)(f).
Security and Fraud Prevention
We use personal information to detect and prevent fraud, monitor security risks, and respond to malicious or unauthorized activity. For EEA residents, this processing is based on legitimate interests under GDPR Article 6(1)(f).
Customer Support and Service Improvement
We use personal information to assist with orders, respond to inquiries, improve website performance, and maintain our relationship with customers.
How We Disclose Personal Information
We may share personal information with:
• Service providers and vendors
• Marketing and advertising partners
• Shipping carriers
• Affiliates
• Legal or regulatory authorities
• Parties involved in business transactions
• Third-party integrations
• With your consent
We do not use sensitive personal information to infer characteristics.
Categories of Personal Information Disclosed (Past 12 Months)
• Contact details shared with service providers and marketing partners
• Order and commercial information shared with fulfillment and payment partners
• Internet activity and usage data shared with analytics and marketing partners
• Approximate geolocation shared with analytics providers
• Account and support data shared with customer service tools
Sale or Sharing of Personal Information
Under certain U.S. state privacy laws, sharing personal information for targeted advertising may be considered a “sale” or “sharing.”
We may sell or share, as legally defined, the following categories of information:
• Contact information
• Purchase activity
• Usage data
You may opt out of these activities at any time.
Your Privacy Rights
Depending on your location, you may have the right to:
• Access or know what personal information we collect
• Request deletion or correction
• Request data portability
• Opt out of sale, sharing, or targeted advertising
• Restrict processing
• Withdraw consent where applicable
• Appeal denied requests
We do not discriminate against users for exercising privacy rights. Requests may require identity verification. Authorized agents may submit requests where permitted by law.
Complaints
If you have concerns about our handling of personal information, please contact us. Depending on your location, you may also have the right to file a complaint with a data protection authority.
International Users
We may transfer, store, or process personal information outside your country of residence. When doing so, we rely on legally recognized safeguards such as Standard Contractual Clauses or adequacy decisions.
Third-Party Websites
Our Services may link to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their policies before providing information.
Children’s Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that a child has provided personal information, we will delete it.
Security and Data Retention
We take reasonable measures to protect personal information, but no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Kaletin Farms LLC
Email: support@kaletinfarms.com
Website: www.kaletinfarms.com